Privacy Policy

1. Data controller

SportiveWorld — Antonio Sierra. Contact: hola@sportiveworld.com.

2. What data we process

• Account data (if you sign in with Google, Apple or an email code): your email address and, where applicable, the name and profile picture your provider gives us.
• Data you enter: for example, your basketball profile, so we can give you personalised comparisons and analysis.
• Content you send to the assistant: your questions and, only if you choose to, your voice or a one-off image or video for us to analyse. Voice, images and video are processed to produce the answer and then discarded: they are not stored permanently and are never used to train models.
• Technical usage data: IP address, device type and server logs, needed to run and secure the service.
• Notifications (only if you turn them on): the identifier Firebase Cloud Messaging assigns to your device to deliver notifications, and your notification preferences.
• Subscription (only if you subscribe to Plus): your subscription status, which Apple or Google confirm to us through RevenueCat. We never receive your card details.
• Our own usage events: some screens (for example, the daily briefing or the NBA Trips travel offers) record on our servers whether they were viewed or tapped, together with an app installation identifier. They do not include your name, your email or the text of your questions.
• App measurement with Google Analytics (only if you agree): see section 10.

You can use most of the app without signing in; account data is only processed if you choose to create an account.

3. Purpose and legal basis

We use your data to authenticate you, provide the service, personalise your experience and keep it secure. The legal basis is the performance of the service you request and, where applicable, your consent.

App measurement with Google Analytics and advertising measurement rely only on your consent, which you can withdraw at any time (section 10).

4. Who processes it for us

We use providers acting as data processors: Supabase (database and authentication, in the EU), Vercel (hosting), Brevo (delivery of the emails carrying your sign-in code) and the sign-in providers you choose (Google, Apple).

For the AI features we use these providers, and the app asks for your permission before the first time anything is sent (one for the assistant and another for Studio and Creator):

• Anthropic (Claude): processes your questions to the assistant, any image or video you choose to have analysed and the texts you write in Studio, solely to produce the answer. It does not use them to train its models and, by default, deletes them from its systems within 30 days.
• OpenAI: transcribes your voice when you talk to the assistant, generates the voice that answers you and creates the images in Studio. It does not use this data to train its models and keeps its logs for up to 30 days to detect abuse.
• ElevenLabs and Cartesia: generate the voice for the pieces in Studio and Creator from the script you write. They may use that text to improve their models, under their own privacy policies.

In addition, RevenueCat manages the Plus subscription together with Apple and Google, and Google provides Firebase Cloud Messaging for the notifications you turn on and, only if you agree, Google Analytics for Firebase for the measurement in section 10.

If you plan a trip to a game (NBA Trips), we query Duffel (flights and stays) and Ticketmaster (tickets) with the destination, dates, departure airport and number of travellers you choose; we do not send them your name or email, and you complete any purchase on their own sites. Videos play in the YouTube (Google) player, which receives your IP address and device data under its own policy.

5. Retention

We keep your data for as long as you keep your account or as long as it is needed to provide the service. You can ask us to delete it at any time, including from inside the app.

6. Your rights

You have the right to access, rectify, erase and port your data, and to object to or restrict its processing. To exercise these rights, write to hola@sportiveworld.com.

7. Cookies

We only use essential cookies: strictly the ones needed to keep you signed in. We use no advertising or tracking cookies. Audience measurement is cookie-free (Vercel Web Analytics) and does not identify you or follow you across sites. That is why there is no cookie banner: there is nothing to accept or reject.

This refers to the website. In the app, measurement with Google Analytics is only turned on if you accept it (section 10).

8. Minors

SportiveWorld is not aimed at children under 13 and we do not knowingly collect their data.

9. Changes

We may update this policy; any change will be published here with its update date.

10. App measurement, only with your permission

The first time you open the app, we ask whether you want to turn on measurement. You can accept, reject or configure each option separately, and everything starts turned off: until you choose, and if you reject, Google Analytics sends nothing and does not store events to send later. The app works the same either way.

• Usage measurement (Google Analytics for Firebase): which features are used and whether they work — for example, that the Analyst was opened, that a question was sent, that the answer arrived or that the Plus screen was shown —, the app version, the language, the device model and operating system, an installation identifier generated by Google Analytics, the approximate region Google infers from your IP address and, on Android, the link or campaign you installed the app from and the purchases you make in it (which product and for how much). We never send the text of your questions or of the answers, nor your name, your email or your account.
• Advertising measurement (Android only, and only if you also accept usage measurement): we send Google Ads your device's advertising identifier and the install, so we know which ads bring us users. We do not use personalised advertising or Google Signals.

On iPhone and iPad the app does not ask for tracking permission, does not use the advertising identifier (IDFA) and does not offer advertising measurement.

Google Analytics is set to keep event data for 2 months and user data for 14 months. The legal basis is your consent. You can change or withdraw your choice at any time in Profile; when you withdraw it, measurement is turned off and the measurement data stored on your device is deleted.

Google Analytics and Google Ads are Google services. Learn more in How Google uses information from sites or apps that use its services.